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News and links of interest to the law school community

Exam Software

Just a reminder that there is a tutorial on how to use the exam software on YouTube.

Old posts about problems you may encounter and how to solve them may be found by searching the “Exam Software” category in the menu in the right-hand column.

Filed under: exam software

Updated Exam Software FAQ – Fall 2007

EXAM SOFTWARE FAQ

Where to get the exam software: www.exam4.com

Common Problems:

  1. Sometimes the student’s laptop can’t pass the security check and/or the exam can’t be submitted successfully even though they’ve re-logged on to the network. Solution: Make sure that all their anti-virus software (Norton, McAfee) is disabled. McAffe is a little tricky and has its own section (at the end)


What to do if the laptop crashes in the middle of an exam and the student wants to continue typing

1. Open the software.
2. When it asks whether to start a new exam or select previous exam, click on start new exam. We’ll come back to the first part at the end, when you’re not worried about the time.
3. Where it asks for your exam ID number, type in your blind grading exam number, followed by the letterA

 For example, your exam number is 1485, you should type in 1485A

 4 . Follow the rest of the steps as though you were starting a new exam and finish typing your exam. You may want to type PART TWO at the beginning, just to let your professor know that there is another part of your exam.
5. At the end of the exam, click on End Exam on the menu at the top and then submit your exam electronically.
6. Exit out of the exam software.
7. Re-open the exam software, and when you come to the screen where it asks if you want to start a new exam or select a previous exam, click on select previous exam. Highlight the exam that you haven’t submitted – the one without the “A” at the end of your exam number – and submit it electronically.
8. Exit the exam software.
9. Relax. Or start studying for your next exam.

Error 317 or Error 6 Messages:
Advisory - When starting an exam, a small number of students may receive a Security Check violation of “firewall error 317″. They should be directed to re-download Exam4. Confirm the operating system is Windows XP and that on reinstallation they are now running Exam4 release 7.5a (indicated on top left of startup screens).

The McAfee Security Problem (which keeps them from submitting an exam successfully)

Go to the start menu, control panel.

Once in the control panel select administrative tools. Then select services. Maximize the screen size and scroll down the list of services until you see McAfee Firewall Security service on the left side of the list. You will see its status should be listed by default as started. You will now right click on this item and select stop service. Once it is stopped you should now be able to run the exam software properly. Please remember that when you reboot the computer this service will start again. So you will have to do this for each exam if you have restarted the computer in between exams. If you wanted to disable this service during the entire exam period you can go to the same line and right click on the Firewall service and select properties. In the general field you will see startup type. To disable the firewall permanently select disable. You can come back any time to this service and change it back to automatic after exams.

Filed under: Law School, exam software, exams

Exam Software & McAfee

Go to the start menu, control panel.

Once in the control panel select administrative tools.  Then select services.  Maximize the screen size and scroll down the list of services until you see McAfee Firewall Security service on the left side of the list.   You will see its status should be listed by default as started.  You will now right click on this item and select stop service.  Once it is stopped you should now be able to run the exam software properly.  Please remember that when you reboot the computer this service will start again.  So you will have to do this for each exam if you have restarted the computer in between exams.  If you wanted to disable this service during the entire exam period you can go to the same line and right click on the Firewall service and select properties.  In the general field you will see startup type.  To disable the firewall permanently select disable.  You can come back any time to this service and change it back to automatic after exams.  Please test this out ahead of time to make sure it works for your version of Windows and McAfee.  Let me know via email or phone if you have any questions or would like to meet with me to go over these steps.

 Thanks,

Sean Farmer

sfarmer@ubalt.edu

410-837-4598

Filed under: exam software, exams

Exam Software Tutorial Up

I’ve uploaded a 10 minute guide to downloading the exam software and using the software to take and submit an exam.

YouTube – Exam Software Tutorial

Filed under: Law School, exam software, exams

Exam software Q & A

At the session today, a student asked what they should do when something happened (laptop or software crash) and you want to get back to your exam to finish it.

1. Open the software.

2. When it asks whether to start a new exam or select previous exam, click on start new exam. We’ll come back to the first part at the end, when you’re not worried about the time.

3.  Where it asks for your exam ID number, type in your blind grading exam number, followed by the letterA

For example, your exam number is 1485, you should type in 1485A

4 . Follow the rest of the steps as though you were starting a new exam and finish typing your exam. You may want to type PART TWO at the beginning, just to let your professor know that there is another part of your exam.

5. At the end of the exam, click on End Exam on the menu at the top and then submit your exam electronically.

6. Exit out of the exam software.

7. Re-open the exam software, and when you come to the screen where it asks if you want to start a new exam or select a previous exam, click on select previous exam. Highlight the exam that you haven’t submitted – the one without the “A” at the end of your exam number – and submit it electronically.

8. Exit the exam software.

9. Relax. Or start studying for your next exam.

Filed under: exam software, exams

Any exam software glitches?

UB students – now that the first week of exams are almost over, I’m curious if you’ve encountered any problems using the exam software and also if there was a solution to the problem? I’d like to include those in next semester’s FAQ.

Filed under: exam software, exams

Library hours during exams. And more….

EXAM INFO

Final exams start on Monday, May 7th and finish on Friday, May 18th.

The Law Library will have extended hours during the exam period. Here is the schedule:

Sunday May 6: 9:00AM to 2AM
Monday May 7 through Friday May 11: 7:30AM to 2AM
Saturday May 12: 7:30AM to midnight
Sunday May 13: 9:00AM to 2AM
Monday May 14 through Thursday May 17: 7:30AM to 2AM
Friday May 18: 7:30AM to midnight

For those using the exam software on their laptops, an FAQ page has been posted on the library’s website:

http://law.ubalt.edu/compsupp/examfaq.html

We expect the usage of the library’s conference rooms to increase during the study and exam periods, and would like to reiterate the policy governing those rooms: They are for groups of law students, and cannot be reserved or held for a study group that is not currently using the room. The library does not have individual study rooms. Anyone using a conference room as an individual study room can be asked by a group to vacate the room. If the request is refused, library staff may be asked to enforce the rule, but the policy is enforced in the first instance by the group seeking to use the room.

Electronic copies of old exams are on the network S drive, which can be accessed via the MyUB Portal (sign on at http://myub.ubalt.edu). Look for the Law Library folder, then the Exams subfolder.

Good luck!

Filed under: exam software, exams

Extegrity won’t support Vista

Vista and Exam Compatibility | Teknoids. Looks like Extegrity (the exam software used here at UB) won’t work with Vista this Spring, so if you’re on the fence about upgrading to Vista, don’t do it. Better yet, get a Mac.

Filed under: exam software, exams

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